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How to Avoid Moving Scams and Protect Your Next Move
Hiring a moving company is kind of like handing over your house keys to a stranger—you’re trusting them with everything that matters and hoping they’ll handle it with care.
But not every mover deserves that trust.
Moving scams are becoming increasingly common, and people are getting caught off guard by fraudulent moving companies that overcharge, fail to show up on a moving day or hold their belongings hostage until payment is made.
It’s a frustrating reality, and it’s happening more than you might think.
Did you know that thousands of people file complaints every year about shady movers—and those are just the ones who speak up?
That’s why avoiding moving fraud isn’t just smart; it’s necessary.
So, if you’re planning a move and want to make sure you don’t get taken for a ride, you’re in the right place.
Let’s discuss the scams, spot the red flags, and make sure your move stays in your hands.
Why Moving Scams Are on the Rise
These days, booking a mover online feels like the easiest option. However, that shift has also made it easier for fraudulent moving companies to slip through.
With fake reviews and flashy websites, scams are becoming increasingly difficult to spot.
In areas with little regulation, unlicensed movers can operate without restrictions, making the industry vulnerable to exploitation.
That’s why staying alert and protecting yourself from rogue movers is more important than ever.
Most Common Moving Scams
Once you start planning your move, you’ll quickly realize just how many moving companies are out there.
And while many are trustworthy, some bad actors are hiding in plain sight. Here are the most common tactics that fraudulent moving companies use, along with how to spot them before it’s too late.
Hostage Load Tactics
This one is exactly as bad as it sounds. The movers arrive, pack up all your belongings, load them onto the truck, and then refuse to deliver your items unless you pay more than the original quote.
Suddenly, your stuff is being held for ransom.
Quick Solution: Always protecting yourself from rogue movers starts with having a clear, written contract that includes all agreed-upon charges before a single box is moved.
Bait-and-Switch Pricing
You’re quoted one price when you book, but when moving day arrives, the story changes. The movers claim there were “unexpected” items, “extra” weight, or services not included in the original estimate.
Quick Solution: Always get a detailed, written quote that outlines pricing for every part of the move. No verbal agreements. No vague estimates.
Fake Moving Companies
Some scammers go a step further and set up completely fake moving companies. They build slick websites, post phony reviews, and offer ultra-low prices to get you to book. Once you pay a deposit, they vanish, and you’re left with no movers and no way to reach them.
It’s a classic scam, but it still works on people who are short on time or do last-minute bookings.
Quick Solution: Must verify company credentials. A legitimate mover will have a USDOT number, a physical address, and real, verified reviews from past customers.
Hidden Charges on Moving Day
Another red flag? Movers who tack on extra fees at the last minute often charge for services that were never mentioned beforehand, such as stairs, heavy furniture, packing materials, or long carriers.
Quick Solution: Ask for a detailed fee breakdown upfront. It’s one of the simplest ways to avoid moving scams and stay in control.
Weight and Volume Fraud
This scam is sneakier. Some companies quote by weight or cubic feet but “overestimate” on purpose—or worse, refuse to let you see the actual measurements.
That means you could be paying for more space or weight than you’re using.
Therefore, always request to be present for weight checks or ask for documentation that confirms the volume. Any mover that keeps this info secret is a mover to walk away from.
Warning Signs You’re Dealing with a Scam
Now that you know how moving scams typically work, let’s talk about how to spot one before it’s too late.
Here are some of the biggest red flags when hiring movers:
- No written estimate: If they won’t put the quote in writing, walk away.
- Large cash deposit upfront:Legit companies don’t ask for big payments before doing the job.
- Missing Credentials: No Address, License, or USDOT Number? That’s a serious red flag.
- Too-good-to-be-true reviews: Fake reviews are a favorite tool of fraudulent moving companies.
- Multiple business names:Inconsistent branding often signals a shady operation.
- High-pressure tactics:Rushing you to book is a classic scam move.
- Vague answers:If they dodge questions, don’t trust them with your stuff.
Proven Ways to Avoid Moving Fraud
Now that you’re aware of the red flags let’s focus on what you should do. Avoiding scams isn’t just about spotting shady behavior; it’s about making smart moves from the start.
These proven tips will help you avoid moving fraud and hire with confidence.
Researching Legitimate Movers
Start by digging into the company. Check their USDOT number, read verified reviews, and confirm their physical address. Legitimate businesses don’t hide this info. When in doubt, look for trusted moving companies with a solid track record.
Demanding Transparent Estimates
Don’t settle for vague pricing. Always request a detailed, written estimate that includes all potential charges. Whether it’s for packing supplies, stairs, or long carries, everything should be listed up front.
Verifying Licenses and Credentials
Make sure the mover is properly licensed. For interstate moves in the U.S., they must be registered with the FMCSA. For local moves, check with your state or city’s regulatory authority. It’s a simple step that quickly weeds out fraudulent moving companies.
Avoiding Large Deposits and Cash Payments
Never pay a big deposit—especially not in cash or through apps like Venmo or Zelle. A reputable mover may request a small deposit to secure your spot, but most of the payment should be made after the move is complete.
Asking Smart Screening Questions
Before hiring, ask direct questions:
- How long have you been in business?
- Do you offer insurance?
- How do you handle disputes or resolve issues with damaged items?
These conversations help you identify reliable movers and avoid those with questionable reputations. When in doubt, trust your instincts.
Steps to Protect Yourself from Rogue Movers
Even with all the research and planning in the world, it’s still possible to run into issues on moving day. That’s why it’s important to be proactive.
These steps will help you stay one step ahead and fully protect yourself from rogue movers.
Before the Move
- Create a detailed inventory list of everything you’re moving
- Review the mover’s insurance policy and know what’s covered
- Confirm licensing, including their USDOT numberand business details.
During the Move
- Keep valuable items, such as jewelry and documents, with you.
- Watch for any surprise fees or last-minute charges.
- Be present during loading and unloading to ensure everything is handled properly.
After the Move
- Check all items as soon as they arrive
- Report any issues immediately to the mover
- If needed, file complaints with the FMCSAor Better Business Bureau
- Leave a review to help others find trusted moving companies.
The Ultimate Checklist for Choosing a Trusted Moving Company
Finally, hiring the right mover doesn’t have to be a gamble. Use this quick checklist to confidently select a trusted moving company that will handle your move with care—no surprises, no scams.
Checklist Item |
What to Look For |
Verified Credentials |
A valid USDOT number, a proper license, and a real business address |
Positive Reviews |
Genuine reviews across platforms with consistent ratings |
Transparent Pricing |
A detailed written quote with no hidden or last-minute charges |
Insurance Coverage |
Clear insurance options explained in writing |
Signed Contract |
A complete agreement listing services, dates, and total cost |
No Pressure Tactics |
Time to decide, no rushing, and honest communication |
FAQs
Look for red flags, such as the absence of a written estimate, large upfront deposits, a missing license or USDOT number, and fake or overly positive reviews. Always verify credentials and ask detailed questions before booking.
The most common moving scams include bait-and-switch pricing, hostage load tactics, fake companies that disappear after a deposit is made, and hidden charges on a moving day.
Start by checking reviews, verifying their USDOT number, confirming insurance coverage, and making sure they provide a clear written estimate. Use our checklist to help you choose a trusted moving company confidently.
A small deposit may be normal, but avoid large upfront payments, especially in cash or through apps like Venmo. Most reputable movers collect the balance after the job is completed.
Report the company to the FMCSA, Better Business Bureau, and your state’s consumer protection office. File a complaint and document everything—receipts, contracts, and communication—for your case.
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